Customer Reviews

Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Andy
Quality cars and great customer service with added bonus of warranty and AA cover. All good, cheers Jack👍👍👍
Marc P
Jack was friendly and gave us time and space. Test drive route directed by him.. Cool guy and professional. He had the car we were after at a fair price. Small car, low mileage, a few cosmetic usage symptoms. No issues 2 months in. Good experience.
Russ Burnett
Helpful and no hassle process in buying a used car. Fair price and low mileage vehicle. Very happy with the service.
Gareth Jones
Recently purchased a car from Fortune Motor Company. All the cars in the lot were spotless and was extremely happy with the service, delivery, and vehicle.
Lily Ojeda Bonner
5 Stars
V M
Great service
Scott Wallace
I arrived at Fortune Motor Company without appointment to view my Mini Cooper Clubman. Jack Fortune was very professional throughout the entire sales process resulting in one very satisfied and happy customer!

If you are looking to change your car then I would definitely recommend going to Fortune Motor Company
Barbara Walton
Bought a fantastic car from Fortune. The whole experience was extremely easy and professional. I would not hesitate to buy another car from Jack.
Charlie Laing
5 star Service
Martin Brownlee
Great service
Louise Nowell
I've just bought a used car from Jack at Fortune Motor Co, and the whole process was friendly and straightforward.
Tim Hanrahan
Great experience in a foreign country. Thank you.
Nik Dask
Very happy with my car from Fortune company!
Marybeth Tan
Jack, the salesman was very helpful and guided me through the entire purchase process. The whole procedure was very smooth and it was a good price for the car.
Ian
5 Star service
Rob Scott
Fortune had the exact car I was looking for! Quick and easy no pressure sale, making for an enjoyable and stress free buying experience...thanks
Abby Case
Just bought my first car and Jack was very reliable and reasonable. He was very helpful and got my Clio sent up to Aberdeen with no issues.
Ben ward
Great experience at Fortune motor company. Kept me informed every step of the way, couldn't be happier with my car and the service I received.
J Mcleod
Very happy to recommend Fortune Motor Co.
It was daunting at first having to buy a car (during lockdown) without seeing it or meeting the seller (I live in Aberdeen). However, having spoken to Jack on the 'phone my instinct told me he was someone I could trust and I'm happy to have been right. My Fiat arrived by carrier this morning (can also recommend the carrier Jack uses) and I love it! Exactly as described/pictured and drives beautifully. Professional but friendly service, everything went smoothly. Thanks Jack.
Update nearly a year later: just had car MOT'd, first time since bought, very little needed doing, many thanks again :)
Roxy Chitac
Had a great experience as a first time car buyer! Jack was very helpful and answered all of my many questions.
Kara Myles
Answered every question (I had many) helped with everything. Great experience all round. Thank you again
Connor Brownlee
Fantastic, Quick, Personable dealer. Resolved any issue swiftly and with great care. Very thankful to Jack for my Mini Clubman!
Josh
Very helpful at choosing the right first car for my son
Harry
top service from jack, bought an m140i from him. would recommend anyone to get in touch with him for any car!
Debbie Wilson
5 STARS
Shelley Jones
Excellent customer service. Very helpful and efficient.
Rebecca E
The excellent service I received at Fortune Motor Company was seamless from receiving a timely response to my enquiry up until finalising my finance for my new baby blue Mini Cooper. Love it! A big thank you to Jack and his team.
Ashley Aitken
Recently purchased my fiat from this dealership couldn't fault them in anyway so helpful with everything and managing to keep my payments low would highly recommend this company
Ross Hall
Great experience buying my wife's car from Fortune recently. Jack was very patient and went out of his way to deliver the car to my wife's work and even offered to pay for her to get a taxi there due to a small delay that was actually at our side and not his. The car has so far been great thanks again Jack.
Sathiyarag Thiyagarajah
Very professional and knowledgeable I bought 2012 Renault Clio only 4300 miles pretty much a brand new car the sales man jack was very good definetly I would recommend any one always worth check them before going to big companies to buy cars
Andy
A very good experience all round, Jack was professional, polite yet friendly, the car was everything it was advertised as, the deal was concluded efficiently and was ready for collection when he said it would be, I would highly recommend Jack and Fortune and would use them in the future.
Neil T
Highly Recommended.

Excellent experience with Jack. He was very accommodating and we got the deal done very efficiently. There was a slight issue after purchase with the car which was resolved within a few days. I recommend highly.
Joshua Gausden
Great all-round experience. Very helpful when I was buying my first car.
Finn Mitchell
Excellent service, after trading in my previous car I came back to Fortune Motor Company and they were able to get me into the right car for me and get it delivered directly to my home which I heavily appreciated with current lockdown restrictions. Could not fault the process one bit and would recommend to anyone who is after a good car for a good price.
JRM
Very happy to recommend Fortune Motor Co.
It was daunting at first having to buy a car (during lockdown) without seeing it or meeting the seller (I live in Aberdeen). However, having spoken to Jack on the 'phone my instinct told me he was someone I could trust and I'm happy to have been right. My Fiat arrived by carrier this morning (can also recommend the carrier Jack uses) and I love it! Exactly as described/pictured and drives beautifully. Professional but friendly service, everything went smoothly. Thanks Jack.
Gerda Kaye
This is a really great company which I can highly recommend and as I am in the older age bracket, 74, I was most appreciative of the professional help from "Jack" who found me a wonderful replacement car exactly to my specification and then carefully and patiently went through the process of change with me. Altogether excellent!
Niall
Can't fault this company would highly recommend.
Excellent service and excellent communication with myself and an excellent handover. The car looked better in real life than in the pictures
Rosie Goldsmith
Great service and love the car! Very helpful and is easy to communicate with. The fiat 500 is in amazing condition and was very good value. Thank you Jack!
Harley Scott-Ellis
I recently traded in My mini for a Golf GTD.I was greeted by a young salesman called Jack who was fantastic from start to finish.He offered me a great trade in value on my own car, higher than what I expected , and he was extremely flexible with organising a time for me to collect the car.The Car was pristine and I was given an unbeatable price too.The whole process was so easy and I would definitely recommend Fortune Motor Company to anyone.I look forward to returning in the future.Harley.
John Fletcher
Found my whole experience like no other. Jack in particular went out his way to help me. I called late in the evening but that was no problem, placed a deposit after he described the car in detail over the phone. The car was then ready for me to collect the next day, it was even better than he had described.

I would strongly recommend Fortune Motor Company to anyone looking for great service and a great car.
Gordon F
Everything was great, Jack was very helpful with the process, if your looking for a car i would highly recommend fortune motor company. 5 stars
Darrius S
Went out of their way to help with finance and delivery. Excellent service and communication throughout the whole process. Highly recommend.
Gilchrist Rocklea
Great service, young local business that deserves supporting. Highly recommend.
Archie Y
Excellent service from young Jack no hassle no pressure got what I wanted on a Trade in, I purchased a Peugeot 3008 and have had no problems with it so far. Unfortunately this Virus has hit us regarding a lock down so no driving at the moment, I strongly recommend Fortune Motor Company
Derek A
Recentley bought a fiesta off jack he gave me a good price on the trade in of my old car. He was very helpful got the car I wanted. I went to pick it up and it was fully valeted/serviced ready to drive away.Thank you Jack! Very professional service.
Ally Shaw
Bought a Fiat 500 couple months back and must say it was great value, great service and peace of mind with the warranty provided.
I recommend this small family business.
Mark Farmer
Amazing guys here. Got an excellent trade in value for my car, far beating the likes of webuyanycar. 2 Months on now and i have zero issues with my car. I will definitely be using them again. 100% recommend to anyone looking for a good quality and reasonably priced car in Edinburgh.
John Richards
Absolutely amazing service from start to finish. I had enquired through Autotrader and within a matter of minutes i had received a response. Due to my current circumstances i could not travel down to see the car. Jack was able to give me a full video walk around and detailed description of the car, i decided to go ahead with the car and get it delivered to my door. 2 days later the car arrived at my door step completely as described. I couldn't be happier
Sarah M
Jack was very helpful from the start and helped me to get the car I really wanted. He was professional, approachable and provided a safe service in this current climate. Thank you to Jack!
Niamh Murphy
Fortune Motor Company are fantastic to deal with, from sale to service under warranty. No pressure sales and outstanding customer service. Answered any queries when contacted without delay. Great local service and more than happy to recommend. Thank you!
George H
I purchased a BMW 2 Series, I travelled a long distance to see the car. It was exactly how they described it . Very simple and efficient service.
Rob Allan
Very efficient service from Fortune Motor Company, I rang up and asked if it would be possible that they could bring the car to myself, they happily did so. They brought the car to me that afternoon, it was exactly as described. We agreed on a price and the car was delivered to me all prepared and MOTd within 2 days. I would highly recommend.
Kieran A
From start to finish, I had a great experience. The salesman was very knowledgeable about the car. Even after I spent a few hours to make sure the car was right for myself, he was more than happy to help me. Managed to drive away the car the same day.
Anna R
Saw a low mileage Alfa Mito advertised, called them at 7pm which I thought might be too late. Jack was happy to go through the service history and spec with me, as I had to travel over 150 miles he said he would hold the car for me. The car was exactly what I was expecting, had a test drive and shown all the service history etc... Even after best part of an hour Jack took the time to help me sort out the road tax. Good car, good price and helpful garage, what more could I ask for?
Yann Marcos
My name is Yann, I bought a Mini Countryman Cooper S with the company to import into France. A very good deal, Jack was very patient, understanding and very helpful! We managed everything by email before I came to Edinburgh. He picked me up at the airport, just time to settle everything, road tax, insurance, sign the order form and off we go! Well done and thank ye very much!
Murray Cooper
I bought a car in December, I was very happy with the overall experience and the car drives amazingly. I would strongly recommend for people to use this garage.
Robert Beveridge
I recently purchased a Porsche Cayman, the whole process was very quick and easy. The salesman Jack made me feel very comfortable when buying the car, he was very knowledgeable and provided all the information I needed. I would highly recommend anyone to check them out. Robert.
Edward W
Was looking for a car for our son turning 17. Very helpful guy, happy for us to spend best part of an hour looking with our son, low miles Renault with a full history which was perfect and good value. They appear to low miles with history cars at below average price